Hilton Cartagena Hotel
Avenida Almirante Brion, El Laguito, Cartagena, Colombia TEL: +57-5-6948000 FAX: +57-5-6653731Hotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
Consumption Tax and VAT Relief
Effective January 1, 2021, a 19% VAT will apply for Colombian residents. Foreign nationals may be exempt subject to verification at check-in. The amount will be charged at the hotel and is not reflected in the room rate. Conditions apply
Smoking
Non-SmokingFamily Children
Max two children in the same room with parents without charge
| Check-in / Check-out | |
|---|---|
| Check-In Time | 3:00 pm |
| Minimum Age to Register | 18 |
| Check-Out Time | 12:00 pm |
| Early Departure Fee | 100% 100% of contracted rate |
| Late Check-Out Fee | 0% 25% from 13:00-15:00/50% from 15:00-18:00/100% after 18:00 Exceptions apply |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | US Dollar |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | Yes |
| Pets allowed | Yes |
| Deposit |
$50.00
Non-Refundable |
| Maximum Weight | 50 lbs |
| Maximum Size | Medium |
| Parking | |
|---|---|
| Self parking |
$0.00
Free |
| Valet parking |
Not Available
|
| Secured | Available |
| Covered | Not Available |
| In/Out Privileges |
Not Available
|
| Other Parking Information | Parking Lot with a capacity for 94 vehicles. |
