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Hilton Prague Old Town

V Celnici 7, Prague, 110 00, Czech Republic TEL: +420-2-2182-2100 FAX: +420-2-2182-2200

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.

Family Policy

Stays for up to two children aged 18 years and younger are complimentary when sharing a room with an adult. Some hotels charge a supplement for families, please check at time of booking. A second room for children aged 18 or younger is charged at 50% of the rate of the first room.

All children aged 10 years or younger are entitled to complimentary breakfast, lunch and dinner in at least one hotel operated restaurant, as designated by the hotel, when accompanied by paying adults currently staying in the hotel. Children are able to choose from the Children's menu or will be served children's portions; this also includes non-alcoholic beverages during the meal. These offers do not apply to room service.

Complimentary access to the hotel's swimming pool for children accompanied by adult is subject to availability. Please check at time of booking.

Smoking

Not Available

Smoking permitted in smoking rooms only.

Family Children

Children up to 18 years stay free when sharing a room with parents. Please check availability of extra beds with hotel as only certain rooms can accommodate more than 2 persons (adults or children).

Check-in / Check-out
Check-In Time 2:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee 0% Subject to charge (BUT) depends on the rate or dates of your reservation.
Late Check-Out Fee 0% Free until 3pm. 50% of BAR from 3pm; 100% of BAR from 6pm.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Czech Koruna
Accepted Payment Options
  • American Express
  • China Union Pay
  • Diner's Club
  • Eurocard
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit 1,000.00 Kč
Non-Refundable
Maximum Weight 30 kg
Maximum Size Medium
Kennel Available Yes
Other Pet Services Small pets are welcome in the hotel.
Parking
Self parking 750.00 Kč
750 per day
Valet parking 750.00 Kč
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information CZK 65 per hour, CZK 750 per 24 hours