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Hilton Mexico City Reforma

Av. Juarez 70. Colonia Centro, Mexico City, Distrito Federal (D., 06010, Mexico TEL: +52-55-5130-5300 FAX: +52-55-5130-5255

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful team members.


In case of no show the day of the arrival, a charge will be applied to the credit card that guarantees the reservation with observed rate plus taxes, subject to the local daily exchange rate of the day. The room will be guaranteed until noon (check out time).



Smoking only in Restaurant Terraza Alameda 6th floor (restaurant and garden).

Family Children

Children 18 and under stay free when sharing room with parents. Children 19 and over are charged the standard extra person charge. Up to 3 rooms can be confirmed per family

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee $0.00 One night
Late Check-Out Fee $60.00 $60.00 - Based upon availability.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Banamex
  • Bancomer
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Maximum Weight 25 kg
Maximum Size Medium
Other Pet Services Hold of US$250 refundable for damages
Self parking Not Available
Valet parking $10.00
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Prices are for guests per day and per car