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Hilton Miami Downtown

1601 Biscayne Blvd, Miami, Florida, 33132, USA TEL: +1-305-374-0000 FAX: +1-305-714-3811

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Package Handling

There is a Handling Fee of $5.00/package for items 5lbs or less; each additional pound (lbs) is an additional $0.50/lbs. Packages can only be received for registered guest up to 3 days prior to arrival. You can retrieve your package in the motor lobby Monday - Friday 9AM-6PM (after hours please come to the front office and an officer will retrieve the package). All packages not claimed after 30 days will be returned to sender.

Lost & Found

All Lost & Found items will be held for 30 days, high value items will be held for 90 days. Any unclaimed items will be discarded after this period. A shipping label must be provided to the hotel in order to ship any lost and found items.


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Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee $75.00 Early arrival fee 2am- 6am-Full day's rate 6.00am-8.00am-$25.00
Late Check-Out Fee $50.00 1pm – Complimentary 2pm- $50 3pm - $75 4pm- $100 After 4pm
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • China Union Pay
  • Diner's Club
  • Discover
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Maximum Weight 75 lbs
Maximum Size Medium
Other Pet Services Max Weight 75lbs $50 nonrefundable fee
Self parking $35.00
No in and out access
Valet parking $45.00
Unlimited in and out
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Rates are subject to change without notice.