Hilton Orlando Buena Vista Palace Disney Springs Area
1900 E. Buena Vista Drive, Lake Buena Vista, Florida, 32830, USA TEL: +1-407-827-2727 FAX: +1-407-827-3472Hotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Face Coverings Are Now Required
In accordance with CDC guidelines, we require face coverings in all indoor public areas of our hotel for guests and Team Members. We appreciate your understanding and look forward to serving you.
Charges & Fees
Daily Resort Charge includes:Internet access; Disney Parks shuttle; daily sun-care product; float lagoon access; DVDNow rentals; $5 off one attraction ticket; 10% off food & beverage, excludes Citrus 28/room service; local/toll-free/domestic long distance calls.
Smoking
Non-SmokingFamily Children
Children under 18 years of age are complimentary when registered with an adult in the same guest room.
| Check-in / Check-out | |
|---|---|
| Check-In Time | 4:00 pm |
| Minimum Age to Register | 18 |
| Check-Out Time | 11:00 am |
| Early Departure Fee | 0% One night room rate plus tax |
| Late Check-Out Fee | 0% $25 per hour after 12 noon |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | US Dollar |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | Yes |
| Pets allowed | No |
| Other Pet Services | Service Pets are Allowed |
| Parking | |
|---|---|
| Self parking |
$22.00
plus tax overnight |
| Valet parking |
Not Available
|
| Secured | Available |
| Covered | Not Available |
| In/Out Privileges |
Available
|
| Other Parking Information | All parking charges are taxable at 6.5% |
