Las Palmeras by Hilton Grand Vacations
9501 Universal Boulevard, Orlando, Florida, 32819, USA TEL: +1-407-233-2200 FAX: +1-407-233-2201 Email us- Hotel Home
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Hotel Information
A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.
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- Amenities & Services
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Amenities and Services
Whether conducting business, keeping up with a fitness routine or looking to spend quality time with your family, our HGV hotel is here to make the most of your stay by offering the services you need, the amenities you expect, and the extras you deserve.
For Your Business Convenience
- Audio/Visual Equipment Rental
- Business Center
- Complimentary Printing Service
- Express Mail
- Fax
- Meeting Rooms
- Modem
- Photo Copying Service
- Printer
For Your Family's Comfort and Convenience
- Children's Activities
- Children's Video Rental
- High chairs
- Playpen
Children should be supervised by their parents/guardians at all times during all activities. HGV Team Members are not responsible for supervising children. Unaccompanied children will not be prevented from leaving the Activity Centers.
For Your Comfort and Convenience
- Automated Teller (ATM)
- Baggage Storage
- Bar Area
- Concierge Desk
- Elevators
- Guest Activity/Recreation Desk
- Laundry/Valet Service
- Lounge
- Multi-Lingual Staff
- News Stand
- Parcel Delivery - Fees Apply
- Room Service
- Safety Deposit Box
- Snack Shop
- Tour Desk
Envelope < 1 Lb - No Charge
1-15 Lbs - $6.25
16-30 Lbs - $12.50
31-50 Lbs - $25
51+ Lbs - $90
An additional fee of $5.00 per day will be charged for each package left in storage after 7 days of arrival date of package or of guest. No COD packages will be accepted. The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the federal Centers for Disease Control and Prevention (CDC). Gratuity added into handling charge, Items not claimed after 30 days will be sent back to sender.
For Your Fitness and Recreation Convenience
- Children’s Splash Pad
- Fitness Room
- Organized Activity Program
- Paddle Tennis Table
- Pool
- Pool Table
- Sports and Activity Lawn
- Water Slide
There are no lifeguards on duty.
Must be 42 inches to ride
For Your Accessibility Needs
The Following Features Are Available:
- Accessible
- Accessible Rooms
- Accessible business center
- Accessible concierge desk
- Accessible elevators
- Accessible exercise facility
- Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
- Accessible hotel restaurant
- Accessible meeting rooms
- Accessible parking
- Accessible parking spaces for cars in the self-parking facility
- Accessible public entrance
- Accessible registration desk
- Accessible route from the accessible public entrance to the accessible guestrooms
- Accessible route from the accessible public entrance to the registration area
- Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
- Accessible route from the hotel’s accessible public entrance to at least one restaurant
- Accessible route from the hotel’s accessible public entrance to the business center
- Accessible route from the hotel’s accessible public entrance to the exercise facilities
- Accessible swimming pool
- Accessible transportation with advance notice
- Alarms - Audible
- Audible alerts in elevators
- Bathroom doors at least 32 inches wide
- Bedroom doors at least 32 inches wide (812mm)
- Braille elevator
- Braille room numbers
- Digital alarm clock available with sound and a vibrating pad
- Digital alarm clock available with sound and strobe light
- Evacuation chair available to help evacuate a disabled person
- Hotel complies with ADA Guidelines
- Hotel complies with the Americans with Disabilities Act of 1990
- Level or ramp entrance into the building
- Lowered buttons in elevators
- Lowered emergency evacuation instructions
- Public Areas/Facilities accessible for physically challenged
- Roll-in Shower
- Room Accessible by Request
- Rooms accessible to wheelchairs (no steps)
- Service animals welcome
- Strobe alarms
- Swimming pool hoist for pool access
- Van-accessible parking in the self-parking facility
- Visual alarm for hearing impaired
- Visual alarms for hearing impaired in hallways
- Visual alarms for hearing impaired in public areas
- Wheelchair ramp for lobby/reception access
The Following Features Are Not Available:
- Accessible route from the hotel’s accessible public entrance to the spa
- Accessible route from the hotel’s accessible public entrance to the swimming pool
- Assistive listening devices for meetings upon request
- Closed captioning on televisions or closed captioning decoders
- TTY for guest use
- Valet only parking