It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
About the Travel and Tourism Mediator
Per French law “article L.156-1 du Code de la consommation”, as a consumer, a client is allowed to seek free of charge assistance from a consumer mediator in order to solve amicably any possible dispute with the Hilton Evian-les-Bains hotel.
The designated mediator for the Hilton Evian-les-Bains is:
MTV Médiateur Tourisme Voyages
BP 80 303
75823 PARIS CEDEX 17
Charges & Fees
This hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has a range of kids amenities available upon request.
Children aged under 12 enjoy a free buffet breakfast. Children 12 and under enjoy free access to the indoor relaxing pool from 10AM-12PM.
|Check-in / Check-out|
|Check-In Time||2:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||50% 50% before Noon, 100% afternoon|
|Late Check-Out Fee||50% 50% depending upon time|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||8 kg|
|Other Parking Information||Public Parking under hotel. Parking pass at desk.|