Hilton Strasbourg
1, avenue Herrenschmidt, Strasbourg, F - 67000, France TEL: +33-388-371010 FAX: +33-388-255503 Email usHotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
About the Travel and Tourism Mediator
Per French law “article L.156-1 du Code de la consommation”, as a consumer, a client is allowed to seek free of charge assistance from a consumer mediator in order to solve amicably any possible dispute with the Hilton Strasbourg.
The designated mediator for the Hilton Strasbourg is:
MTV Médiateur Tourisme Voyages
BP 80 303
75823 PARIS CEDEX 17
www.mtv.travel
Charges & Fees
On school or national holidays, this hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has kids amenities available on request
Smoking
Non-SmokingFamily Children
Room packages including meals exclude children’s meal charges.
| Check-in / Check-out | |
|---|---|
| Check-In Time | 3:00 pm |
| Minimum Age to Register | 18 |
| Check-Out Time | 12:00 pm |
| Early Departure Fee | 50% 50% of room rate |
| Late Check-Out Fee | 50% 50% of rate |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | Euro |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | Yes |
| Pets allowed | Yes |
| Maximum Weight | 10 lbs |
| Maximum Size | Small |
| Other Pet Services | There is a fee per pet per night. |
| Parking | |
|---|---|
| Self parking |
20.00 €
EUR20 per day |
| Valet parking |
20.00 €
|
| Secured | Available |
| Covered | Not Available |
| In/Out Privileges |
Not Available
|
| Other Parking Information | Open-air secure parking with 90 spaces. |
