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Hilton Atlanta

255 Courtland Street NE, Atlanta, Georgia, 30303, USA TEL: +1-404-659-2000 FAX: +1-404-221-6873

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Additional Policies

It is illegal to carry a firearm, deadly weapon, or dangerous ordnance anywhere on these premises. Unless otherwise authorized by law, no person shall knowingly possess, have under the person's control, convey, or attempt to convey a deadly weapon or dangerous ordnance onto these premises.

Do Not Disturb
We understand and respect your need for privacy. The hotel reserves the right to visually inspect all guest rooms every 24 hours to ensure the well-being of our guests and confirm the condition of the room.

Lost and Found
To report a lost item, please fill out the Lost and Found form and a member of our team will contact you as soon as possible.

Lost and Found Form

Additional Parking Policies

Hilton Atlanta offers self-parking and valet options for guests. Below is an hourly breakdown for parking at hotel garage.

Valet Parking Rates

0-1 Hour $15
1-2 Hours $22
2-4 Hours $26
4-6 Hours $32
6-24 Hours $42
Overnight $42
Oversized Parking (please see Valet Attendant) $46

Self-Parking Rates (Accept Credit Cards only)

0-1 Hour $12
1-2 Hours $18
2-4 Hours $25
4-24 Hours $32
Overnight $32

Face Coverings Are Now Required

In accordance with CDC guidelines, we require face coverings in all indoor public areas of our hotel for guests and Team Members. We appreciate your understanding and look forward to serving you.



Hotel is 100% Non-Smoking. Smoking Fee is $300.

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 21
Check-Out Time 11:00 am
Early Departure Fee $199.00 Early departure fee is full nt r/t.
Late Check-Out Fee $50.00 25.00 per hour after 12pm. Full night room and tax after 4pm.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • JAL
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Maximum Weight 75 lbs
Maximum Size Large
Self parking $32.00
Limited Space.
Valet parking $46.00
Only Oversized Valet
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Max Height for Self-Parking - 6' , Valet 7'