It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
It is illegal to carry a firearm, deadly weapon, or dangerous ordnance anywhere on these premises. Unless otherwise authorized by law, no person shall knowingly possess, have under the person's control, convey, or attempt to convey a deadly weapon or dangerous ordnance onto these premises.
Do Not Disturb
We understand and respect your need for privacy. The hotel reserves the right to visually inspect all guest rooms every 24 hours to ensure the well-being of our guests and confirm the condition of the room.
Lost and Found
To report a lost item, please fill out the Lost and Found form and a member of our team will contact you as soon as possible.
Additional Parking Policies
Hilton Atlanta offers self-parking and valet options for guests. Below is an hourly breakdown for parking at hotel garage.
Valet Parking Rates
0-1 Hour $15
Self-Parking Rates (Accept Credit Cards only)
0-1 Hour $12
Hotel is 100% Non-Smoking. Smoking Fee is $250.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||11:00 am|
|Early Departure Fee||$199.00 Early departure fee is full nt r/t.|
|Late Check-Out Fee||$50.00 50% of room rate after 3 pm; 1 nt r/t after 6 pm (based on availability)|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||75 lbs|
|Other Parking Information||Max Hgt 6' (Self); 7’ (Valet $46/day); No trailer|