It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
At check-in, your payment card will be authorized for your final bill plus potential daily expenses ($100/day).
TAT ID: W20471336-01
Face Coverings Are Now Required
In accordance with CDC guidelines, we require face coverings in all indoor public areas of our hotel for guests and Team Members. We appreciate your understanding and look forward to serving you.
Additional Payment Options
- China Union Pay
Charges & Fees
Daily Resort Charge includes: WiFi, hula, lei making and ukulele lessons; PS3 movies/games; 20% off Lagoon toy rental; 4x8 keepsake photo; kids pool activities/scavenger hunt; daily fitness/yoga class; $10 off Hawaii Nautical Sail; local/toll-free calls.
Smoking is only allowed in designated smoking areas.
Children 18 and under stay free when in the same room as parents with existing bedding. Access to package benefits, if applicable, may require an additional charge.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||$100.00 Reductions in stay past cancellation period are subject to early dept fee|
|Late Check-Out Fee||$160.00 Until 5pm after 5pm full night charge: contact front desk for availability.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Other Parking Information||ADA (accessible/handicap) parking available in sel|