It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
At check-in, your payment card will be authorized for your final bill plus potential daily expenses ($100/day).
Charges & Fees
Daily Resort Charge will be added to the room rate and includes: Wi-Fi; hula, lei making & ukulele lessons; PS3 movies/games; 20% off Lagoon toy rental; 4x8 keepsake photo; kid pool activities/scavenger hunt; daily fitness/yoga class; bird talk; $10 off Hawaii Nautical Sail; local/toll-free calls.
Children 18 and under stay free when in the same room as parents with existing bedding.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||$100.00 Reductions in stay past cancellation period are subject to early dept fee.|
|Late Check-Out Fee||$160.00 Until 5pm, After 5pm full night charge: contact front desk for availability|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Other Parking Information||ADA parking in valet at self rate w/ADA placard|