It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Charges & Fees
Daily Resort Charge will be added to the room rate and includes: WiFi access; hula, lei making & ukulele lesson; unlim. PS3 movies/games; 20% off Lagoon toy rental; 4x8 keepsake photo; Kid pool activities/scavenger hunt; daily fitness/yoga class; bird talk; local/toll-free calls.
A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||10:00 am|
|Early Departure Fee||$100.00 Early Departure incurs a $100 fee.|
|Late Check-Out Fee||$125.00 from 10am – 3pm and a full night stay for after 3pm when available|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Other Parking Information||ADA parking in valet at self rate w/ADA placard|