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Hilton Frankfurt City Centre

Hochstrasse 4, 60313, Frankfurt am Main, Germany TEL: +49-69-133800 FAX: +49-69-133820

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Family Children

Children aged 18 years or under stay free in room with parents or grandparents; Second room for children charged at 50% of first room may not apply for some promotional rates.

Children aged 5 years and under eat for free from the breakfast buffet. Children aged 6-12 years receive a 50% discount off the breakfast price and children aged 13 years and over are charged the full rate.

The Hilton Frankfurt City Centre hotel offers rooms that sleep two adults and a maximum of one child.

Tourism Contribution

Please note that as of 1 January 2018, the City of Frankfurt is charging a mandatory tourism contribution for all overnight leisure guests. An additional € 2 per person per night will be added to your room bill.

Check-In/Check-Out

Early Check-In fee:
Until 1:00pm 50€
After 1:00pm free of charge (subject to availability)

Early Departure fee:
Depends on individual confirmation, otherwise 100% of room rate

Late Check-out fee:
After 1:00pm 50€

Charges & Fees

As of July, this hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has kids amenities available upon request.

Smoking

Non-Smoking

Family Children

Room packages including meals exclude children’s meal charges.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee 90.00 €
Late Check-Out Fee 15.00 € €15 per hour and after 6pm a full night charge will apply
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Euro
Accepted Payment Options
  • American Express
  • Diner's Club
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit 40.00 €
Non-Refundable
Maximum Weight 35 kg
Maximum Size Medium
Parking
Self parking Not Available
Valet parking 33.00 €
Valet Parking only
Secured Not Available
Covered Not Available
In/Out Privileges Not Available
Other Parking Information 3.50 EUR per hour / 33.00 EUR 24 hours