It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
- Cover charges for non-residential guests apply.
- All photo shoots and videography require prior approval from hotel management and may attract additional charges.
Children aged 12 years and under stay free in rooms with an adult without extra bed. Children under 05 years eat for free from select Kids menu.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||0% 1 night retention will be charged|
|Late Check-Out Fee||50% of tariff ( subject to availability)|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Indian Rupee|
|Accepted Payment Options||
|Service animals allowed||No|
|Other Parking Information||Hilton Shillim Estate Retreat & Spa offer Valet Pa|