Hilton Lake Como
Via Borgo Vico 241, Como, 22100, Italy TEL: +39-031-3382611 FAX: +39-031-3382603 Email usHotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
ID Policy
A valid document is required by law to check in at the hotel.
Charges & Fees
As of July, this hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome, a Breakfast experience and family meals with dishes from the Kids Menu. The hotel has kids amenities available upon request. City tax of € 2.50 per person/night (max 4 nights)
Smoking
Non-SmokingFamily Children
Maximum room occupancy is subject to safety regulations. Room packages including meals exclude children’s meal charges.
| Check-in / Check-out | |
|---|---|
| Check-In Time | 3:00 pm |
| Minimum Age to Register | 18 |
| Check-Out Time | 12:00 pm |
| Early Departure Fee | 100% 100% of one night accommodation. It may change based on rate plan booked. |
| Late Check-Out Fee | 50% 50% up to 6PM 100% thereafter |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | Euro |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | Yes |
| Pets allowed | Yes |
| Deposit |
50.00 €
Non-Refundable |
| Maximum Weight | 15 kg |
| Maximum Size | Medium |
| Parking | |
|---|---|
| Self parking |
26.00 €
daily |
| Valet parking |
Not Available
|
| Secured | Not Available |
| Covered | Available |
| In/Out Privileges |
Not Available
|
| Other Parking Information | Electric charging stations available for guests. |
