Guests, please note there is an additional hot spring tax of 150 JPY per person aged 12 years and over.
Below are details of our hotel policies on items such as check-in/check-out times, cancellations, payment, and more. For additional details, please speak to one of our helpful Team Members.
Charges & Fees
Daily Resort Charge added to room rate includes: Parking; Pool Facility; Pool Chair Rental; Dog Run. Children under 6 years stay free-sharing a bed with parent. Charges apply for additional beds-must reserve when booking. Guests 6 years & older are considered adults and must be counted when booking.
Pre-school children under 6 years old stay free when sharing a bed with parent(s), charges apply for additional beds. Children over 6 years will be charged as adults and must be reserved when booking.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||20|
|Check-Out Time||12:00 pm|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Japanese Yen|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Other Parking Information||326 free parking spaces|