It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment, and much more. For additional details, review our Frequently Asked Questions (PDF) or contact the hotel and speak to one of our helpful Team Members.
Children under 6 years stay free when sharing a bed with parent(s). Guests 6 years and older are considered adults. For triple and quadruple occupancy, extra bed and/or breakfast charge is required.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||19|
|Check-Out Time||12:00 pm|
|Late Check-Out Fee||25% of room charge until 15:00, 50% until 18:00, rate of the day after 18:00.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Japanese Yen|
|Accepted Payment Options||
|Service animals allowed||Yes|
for 1st night
|Other Parking Information||4700 for 2 nights, 6300 for 3+ nights, 400 spaces|