It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Charges & Fees
Daily Resort Charge per person, per room will be added to the room rate and includes: Guest internet access; Car Parking Charges; Access to Multi-Pool Facility; Pool Chair Rental; Dog Run; local and toll-free calls. There is an additional hot spring tax of 150JPY per person age 12 years or older.
Smoking is permitted in smoke box 12F, 7F, 2F, and outside the chapel entrance.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||20|
|Check-Out Time||10:00 am|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Japanese Yen|
|Accepted Payment Options||
|Service animals allowed||Yes|
Incl in Resort Fee
Valet park - garage
|Other Parking Information||326 parking spaces|