Hilton Astana
Sauran St. 46, Nur-Sultan, 01000-0, Kazakhstan TEL: +7-7172-649900 FAX: +7-7172-649901 Email usHotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Smoking
Non-SmokingDedicated smoking area on the 9th floor
| Check-in / Check-out | |
|---|---|
| Check-In Time | 3:00 pm |
| Minimum Age to Register | 18 |
| Check-Out Time | 12:00 pm |
| Early Departure Fee | $0.00 100% of one night accommodation |
| Late Check-Out Fee | $0.00 50% of room charge prior 6PM and 100% post 6PM |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | US Dollar |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | Yes |
| Pets allowed | No |
| Parking | |
|---|---|
| Self parking |
$0.00
Free |
| Valet parking |
Not Available
|
| Secured | Available |
| Covered | Available |
| In/Out Privileges |
Not Available
|
