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Hilton New Orleans Riverside

Two Poydras Street, New Orleans, Louisiana, 70130, USA TEL: +1-504-561-0500 FAX: +1-504-584-3989 To Talk to a Hotel Expert Call 1-855-760-0870

Hotel Information

4:00 pm
11:00 am
This hotel is 100 % non-smoking.
Self parking: $44.00 (All pricing plus tax)
Valet: $49.00 (All pricing plus tax)
Service animals allowed: Yes
Pets allowed: No
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Amenities and Services

Whether conducting business, keeping up with a fitness routine or looking to spend quality time with your family, our Hilton hotel is here to make the most of your stay by offering the services you need, the amenities you expect, and the extras you deserve.

For Your Business Convenience

  • Audio/Visual Equipment Rental
  • Business Center
  • Express Mail
  • Meeting Rooms
  • Modem
  • Notary Public
  • Office Rental
  • Photo Copying Service
  • Printer
  • Telex
  • Typewriter
  • Video Conferencing Available
  • Video Messaging
Business Center

Business Center

FedEx Business Center Services include:

  • Copying and printing (full and self-serve)
  • Banners, posters, and presentation printing
  • Computer work stations
  • Guest package handling and delivery
  • Mobile device printing

Visit website for more information


Monday – Friday: 7:00am – 7:00pm
Saturday: 8:00am – 3:00pm
Sunday: 10:00am – 5:00pm

Parcel: 1.504.581.5894
FAX: 1.504.581.5896

For Your Family's Comfort and Convenience

  • Children's Menu
  • Cribs
  • High chairs

For Your Comfort and Convenience

  • Automated Teller (ATM)
  • Avis Budget On-Site Car Rental
  • Baggage Storage
  • Bar Area
  • Car Rental Desk
  • Concierge Desk
  • Digital Key Available
  • Electric Service
  • Elevators
  • Gift Shop
  • Guest Activity/Recreation Desk
  • In-Room WiFi (3 levels)
  • Laundry/Valet Service
  • Local Area Transportation
  • Luggage Hold
  • Luggage Services
  • Multi-Lingual Staff
  • Ringletts Beauty Salon
  • Room Service
  • Safety Deposit Box
  • Shoe Shine Stand
  • Snack Shop
  • Tour Desk
Avis Budget On-Site Car Rental

Explore New Orleans with ease with on-site car rental and pick up/drop off zones right in front of the hotel. Located on the 1st floor of the Riverside building next to the entrance to the Outlet Mall, the Avis Budget car rental desk is open Monday to Friday 8am - 6pm, and Saturday to Sunday 9am - 2pm. Call the desk at (504) 558-1860 to check on car availability or to reserve a car today.

Concierge Desk


Concierge @ Hilton New Orleans Riverside - located on the 1st floor inside the main entrance of Hilton New Orleans Riverside

Hours of Operation:
7am - 9pm, 7 days a week

Visit the concierge desk to ask any question you want covering our city and you will get a local's inside opinion! We cover everything from traditional reservations to history on the city and even special requests or bits of trivia.

Services Include but are not limited to the following:

  • Restaurant Reservations
  • Tour Reservations
  • Local Information
  • Event Calendar and Reservations

Luggage Services

We provide baggage delivery from the Airport, the Hotel, the Cruise Terminals and the Train Station for a hassle free travel experience. Visit to book!

Ringletts Beauty Salon

Please visit for more information.

For Your Fitness and Recreation Convenience

Stay Fit Kits

Stay Fit Kits (Yoga, Recovery & Strength/Cardio) available from the health club for In-Room workout’s.

Tennis Court

Tennis Court

Come play tennis year-round, rain or shine on the only indoor, air-conditioned courts in New Orleans. Recently renovated with a new professional Plexipave hard court surfaces, we regularly host USTA tournaments, and a number of events throughout the year for our tennis members to enjoy.

  • Schedule a court up to 3 days in advance *
  • Ball machine rental available
  • Tennis instruction available

Contact us for more information on racquet memberships,  guest court fees,  or to schedule a court. Call (504) 556-3742.

* Please note: our tennis courts are subject to availability.

For Your Accessibility Needs

The Following Features Are Available:

  • Accessible
  • Accessible Rooms
  • Accessible business center
  • Accessible concierge desk
  • Accessible elevators
  • Accessible exercise facility
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible hotel restaurant
  • Accessible meeting rooms
  • Accessible parking
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the spa
  • Accessible route from the hotel’s accessible public entrance to the swimming pool
  • Accessible swimming pool
  • Assistive listening devices for meetings upon request
  • Grab bars in bathroom
  • Hotel complies with ADA Guidelines
  • Hotel complies with the Americans with Disabilities Act of 1990
  • Level or ramp entrance into the building
  • Lowered emergency evacuation instructions
  • Public Areas/Facilities accessible for physically challenged
  • Rooms accessible to wheelchairs (no steps)
  • Service animals welcome
  • Strobe alarms
  • TTY for guest use
  • Van-accessible parking in the self-parking facility
  • Visual alarm for hearing impaired
  • Visual alarms for hearing impaired in hallways
  • Visual alarms for hearing impaired in public areas

The Following Features Are Not Available:

  • Accessible transportation with advance notice
  • Closed captioning on televisions or closed captioning decoders
  • Valet only parking