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Hilton Cologne

Marzellenstrasse 13-17, 50668, Cologne, Germany TEL: +49-221-130710 FAX: +49-221-130716015

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Smoking

Available
Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Euro
Accepted Payment Options
  • American Express
  • Diner's Club
  • Eurocard
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit 40.00 €
Non-Refundable
Maximum Weight 34 kg
Maximum Size Large
Other Pet Services Pets are welcome; EUR40 per stay
Parking
Self parking 28.00 €
2.50€ for 1st hour
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Not Available
Other Parking Information 74 spaces; EUR 2.50 for first hour.