Hilton Cologne
Marzellenstrasse 13-17, 50668, Cologne, Germany TEL: +49-221-130710 FAX: +49-221-130716015 Email usHotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Charges & Fees
As of July, this hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has kids amenities available upon request.
Smoking
AvailableFamily Children
Room packages including meals exclude children’s meal charges.
| Check-in / Check-out | |
|---|---|
| Check-In Time | 3:00 pm |
| Minimum Age to Register | 18 |
| Check-Out Time | 12:00 pm |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | Euro |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | Yes |
| Pets allowed | Yes |
| Deposit |
40.00 €
Non-Refundable |
| Maximum Weight | 34 kg |
| Maximum Size | Large |
| Other Pet Services | Pets are welcome; EUR40 per stay |
| Parking | |
|---|---|
| Self parking |
28.00 €
2.50€ for 1st hour |
| Valet parking |
Not Available
|
| Secured | Available |
| Covered | Available |
| In/Out Privileges |
Not Available
|
| Other Parking Information | 74 spaces; EUR 2.50 for first hour. |
