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Hilton Rotterdam

Weena 10, Rotterdam, 3012 CM, Netherlands TEL: +31-10-7108000 FAX: +31-10-7108080

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.

Pets

Dogs are allowed in the rooms and public areas, apart from the restaurant and Executive Lounge, with the exception of guide dogs. 

Charges & Fees

This hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has a range of kids amenities available upon request.

Smoking

Non-Smoking

Family Children

Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room only rate. Children 10 years and under enjoy complimentary breakfast from our buffet.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee 100% - 50% of room charge before noon. 100% of room charge after noon.
Late Check-Out Fee 100% - 10€ per hour until 6pm. Overnight rate after 6pm. Upon availability.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Euro
Accepted Payment Options
  • American Express
  • Diner's Club
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit 50.00 €
Non-Refundable
Maximum Weight 34 kg
Maximum Size Medium
Other Pet Services 50€ per pet per stay for 2 pets max
Parking
Self parking 30.00 €
Off-site
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Max. height of 1.90 meters, spaces are limited.