It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Parties in guest rooms are strongly prohibited. For more details, please view our Policy Information (PDF)
A fee of up to 250 NZD will be applied for smoking in a non-smoking room. Please ask our friendly team for locations of designated outdoor smoking areas.
Children that require additional bedding will be charged 60 NZD upon arrival per room per night.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||11:00 am|
|Early Departure Fee||NZ$0.00|
|Late Check-Out Fee||NZ$25.00 Additional charge of NZD$25 per hour, until 3pm, subject to availability|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||New Zealand Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Other Parking Information||Contact the hotel for more information on fees.|