It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Pet-Friendly Rooms Policy
The definition of pets apply to dogs and cats only (a maximum weight of 30 pounds each). No more than 2 pets will be allowed to stay in a room. Bringing of pets require prior reservation. At point of reservation, guest must give the details of the pet such as breed and size, and must fill out the Pet Waiver and Guidelines Form. Specific Guestrooms and Suites are allotted for the pet-friendly rooms. Applicable pet service fees apply per room/per stay to deep clean the room after it is vacated.
Pet Service Fee: Php 7,500 nett for Guestrooms and Executive Rooms, Php 10,000 nett for Suite Rooms.
Pets are strictly prohibited in the public areas of the hotel (fitness center, pool area, food and beverage outlets) except in transit from the Guestroom to the nearest exit. All pets must be accompanied by an adult and be on a leash at all times when outside the Guestroom.
Note: Please contact the hotel for detailed pet-friendly guidelines.
Smoking is permitted in designated areas by the pool and in the adjacent casino.
Up to two children 17 and under stay for free when travelling with a full paying adult and using existing bedding
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||0% Any modification to your reservation will be subject to availability.|
|Late Check-Out Fee||0% Late check-out fees may apply.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Philippine Peso|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||30 lbs|
|Other Pet Services||Limited "Pet Friendly" rooms available|
0 charge, 1 car/room
Fee for each in/out
|Other Parking Information||Access is located via Jasmine Drive, Newport City|