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Hilton Vilamoura As Cascatas Golf Resort & Spa

Rua da Torre d Agua Lote 4.11.1B, Vilamoura, 8125615, Portugal TEL: +351-289-304000 FAX: +351-289-304005

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Hotel's official electronic complaints book

Submit a complaint to this hotel's official electronic complaints book
www.livroreclamacoes.pt/inicio

Credit Card Policy

The credit/debit card given for the reservation guarantee will have to be the same used at check-in.

Pet Policy

Please note that we do not allow pets in indoor restaurants, indoor bars, and pool areas.

Contact us at reservations.vilamoura@hilton.com for more information.

Special charges may be applied.

Smoking

Available

Smoking only available in outside areas.

Family Children

Please note, children aged 0-4 eat free, Children aged 5-11 can choose from the kid's menu, offering 50% off full menu prices. Children aged 12+ eat full price. Supplements not included in total costs

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee 0%
Late Check-Out Fee 50% Please inform front desk late check out will be needed. 50% charge of rate
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Euro
Accepted Payment Options
  • Air Canada
  • American Express
  • Diner's Club
  • MasterCard
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit 45.00 €
Non-Refundable
Maximum Weight 34 kg
Maximum Size Large
Other Pet Services Not allowed at indoor dining & pool area
Parking
Self parking 0.00 €
Valet parking 0.00 €
Free
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Valet Parking