Caribe Hilton
1 San Geronimo Street, San Juan, 00901, Puerto Rico TEL: +1-787-721-0303 FAX: +1-787-724-6992 Email usHotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Face Coverings Are Now Required
In accordance with CDC guidelines, we require face coverings in all indoor public areas of our hotel for guests and Team Members. We appreciate your understanding and look forward to serving you.
Dress Code
Daytime resort attire should be casual, comfortable, and appropriate. In the lobby and restaurants, we require shirts or a cover-up. Bare feet are not allowed. Evenings have a resort elegant theme. Please note the resort may refuse admission for attire outside of the code.
Charges & Fees
Daily Resort Charge includes: Internet access; fitness center & tennis court access; exclusive beach access with chairs & umbrellas; pina colada tasting; daily recreational amenities, activities & tours; 20% off spa and other discounts; local/toll free calls.
Smoking
Non-SmokingFamily Children
Children 18 years of age & younger stay free in their parent's room when using existing bedding.
| Check-in / Check-out | |
|---|---|
| Check-In Time | 4:00 pm |
| Minimum Age to Register | 21 |
| Check-Out Time | 12:00 pm |
| Early Departure Fee | $0.00 One night penalty |
| Late Check-Out Fee | $75.00 At 2pm $75, at 6pm $100, after 6pm full room rate plus tax |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | US Dollar |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | Yes |
| Pets allowed | No |
| Parking | |
|---|---|
| Self parking |
$25.00
Multi-Level Parking |
| Valet parking |
$32.00
Valet Parking |
| Secured | Available |
| Covered | Available |
| In/Out Privileges |
Available
|
| Other Parking Information | Rates listed per day. Hourly rates available. |
