Hilton Surfers Paradise Hotel & Residences
6 Orchid Avenue, Surfers Paradise, Queensland, 4217, Australia TEL: +61-7-56808000 FAX: +61-7-56808001 Email usHotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
Smoking
Non-SmokingWe are a non-smoking property. A fee of $300 AUD will be charged for smoking in a room or public areas. Please contact one of our friendly team members for locations of outdoor smoking areas.
Family Children
Children under 18 stay free sharing with parents using existing bedding. If extra bedding is required third person rates apply. Breakfast rates • 0 – 5yrs: Free • 6 – 11yrs: 50% • 12+ yrs: full charge
| Check-in / Check-out | |
|---|---|
| Check-In Time | 3:00 pm |
| Minimum Age to Register | 18 |
| Check-Out Time | 11:00 am |
| Late Check-Out Fee | AU$50.00 |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | Australian Dollars |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | Yes |
| Pets allowed | No |
| Parking | |
|---|---|
| Self parking |
AU$20.00
Accessible 24 hours |
| Valet parking |
AU$40.00
|
| Secured | Available |
| Covered | Available |
| In/Out Privileges |
Available
|
| Other Parking Information | Hotel Garage is open from 6 am – 10 pm. After hour |
