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Hilton Moscow Leningradskaya

Kalanchevskaya Street 21 40, Moscow, 107078, Russian Federation TEL: +7-495-627-5550 FAX: +7-495-627-5551

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.

Additional Policies

Please note that according to the Russian legislation, upon check-in all citizens of Russia are required to provide the Russian passport for every guest staying in a room. For foreign citizens the international passport, visa (if required by migration policy of the country) and the original migration card are required for registration in the hotel.

According to hotel’s policy, guests must present a passport and the credit card used for reservation upon check-in. The guest’s name must match the credit card holder's name. Otherwise, the amount of prepayment will be fully refunded to the credit card used for the booking, and payment for accommodation will be requested from the guest on arrival by another credit card or cash.

Smoking

Non-Smoking

100% Non-Smoking. Please ask the Front Desk for locations of designated outdoor smoking areas.

Check-in / Check-out
Check-In Time 2:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Russian Rouble
Accepted Payment Options
  • American Express
  • China Union Pay
  • Diner's Club
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit 3,000 ₽
Non-Refundable
Maximum Weight 34 kg
Maximum Size Medium
Kennel Available Yes
Bed & bowls limited
Other Pet Services Refundable 5000,00 RUB cleaning fee
Parking
Self parking Not Available
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Not Available