Madinah Hilton
Oppst Prophet Mosque, King Fahd Str, Madinah, 41419, Saudi Arabia TEL: +966-14-820-1000 FAX: +966-14-820-0557 Email usHotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our hotel policies such as check-in/check-out times, cancellations, and payment. For additional details, please contact the hotel and speak to one of our helpful team members.
Credit Card Policy
For all prepaid bookings, the original credit card used must be presented upon check-in where the charge has been made. Credit Cardholder name must match the booking name.
Charges & Fees
As of July, this hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has kids amenities available upon request.
Smoking
AvailableTwo Floors are designated for non-smokers. The main restaurant is a non-smoking area.
Family Children
Room packages including meals exclude children’s meal charges.
| Check-in / Check-out | |
|---|---|
| Check-In Time | 4:00 pm |
| Minimum Age to Register | 21 |
| Check-Out Time | 12:00 pm |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | Saudi Riyal |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | No |
| Pets allowed | No |
| Parking | |
|---|---|
| Self parking |
0.00 ر.س
Free |
| Valet parking |
0.00 ر.س
Free |
| Secured | Available |
| Covered | Available |
| In/Out Privileges |
Not Available
|
| Other Parking Information | 60 spaces, free for hotel guests. |
