It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Charges & Fees
This hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has a range of kids amenities available upon request.
Public areas and rooms in the hotel are 100% non-smoking.
Children aged 11 and under enjoy free breakfast, children aged between 12 and 18 enjoy 50% discount on the buffet breakfast. Room packages including meals exclude children’s meal charges.
|Check-in / Check-out|
|Check-In Time||2:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Late Check-Out Fee||CHF 200.00 Until 6pm 50%, After 6 pm 100% from booked room rate.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Swiss Franc|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||10 kg|
|Other Pet Services||Fee applies per stay|
|Other Parking Information||4 eCar Charging Station-Longstay rates on request|