It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
Pursuant to Section 30.06, Penal Code (Trespass by License Holder with a Concealed Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a concealed handgun.
Pursuant to Section 30.07, Penal Code (Trespass by License Holder with an Openly Carried Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a handgun that is carried openly.
Charges & Fees
Daily Resort Charge will be added to the room rate and includes: 50% off self-parking or $10 off valet; internet access; pool recreation; health club, classes & courts; 15% off spa retail; two kids dinners in Media; two Starbucks coffees; dessert with dinner at Media or SER; local/toll-free calls.
A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.
Children under 12 sleep free in parent's/guardian's room. Rollaway Bed - $25 one-time fee per stay. Contact hotel for information.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||100% Guest charged one night room and tax.|
|Late Check-Out Fee||100% Varies, up to one night room and tax.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
0-4 $15, 4-8 $20
Day use $25
|Other Parking Information||Self Parking with in/out privl incl in Resort Fee.|