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Hilton Phuket Arcadia Resort & Spa

333 Patak Road, Karon Beach, Muang, Phuket, 83100, Thailand TEL: +66-76-396433 FAX: +66-76-396136

Hotel Policies

It's important to us that you are given appropriate information to make your stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment, and much more. For additional details, please contact one of our helpful team members at

Additional Policies

Family Policy
Up to two children younger than 12 years old can stay free when sharing existing beds with parent(s). Charges apply for additional beds.

Family Meal Policy
When booked on rates inclusive of meals, children aged six and below eat complimentary in participating restaurants when accompanied by their parent(s). Children aged between seven and eleven years will be charged half price and children aged twelve and above are charged full price.

Lounge Entry
Children younger than 16 years of age have full access to the Panorama Lounge between the opening hours of 7:00am until 17:30pm. To provide serenity for our business guests, children under the age of 16 are not allowed access after 17:30pm.



All lobby areas are non smoking

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 am
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency Thai Baht
Accepted Payment Options
  • American Express
  • China Union Pay
  • JCB
  • MasterCard
  • Visa
Service animals allowed No
Pets allowed No
Self parking ฿0.00
Valet parking Not Available
Secured Available
Covered Not Available
In/Out Privileges Available
Other Parking Information parking lot