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Hilton Dubai Creek

Baniyas Road PO Box 33398, Dubai, U.A.E TEL: +971-4-227-1111 FAX: +971-4-227-1131

Hotel Policies

The right information helps make planning effective and your stay comfortable. Here you can find details of Hotel Policies such as Smoking, Check-In/Check-Out times, Cancellation Policies, Payment, Pets and Parking. For additional details, please call +971 4 227 1111 or email

Extra Bed

A child older than 12 or an adult requiring an extra bed will be charged AED 120 per night. The maximum number of extra beds is two, depending on the room.
Extra beds, including a child's cot or crib, are by request and confirmed by management. Supplements will have to be paid for separately during your stay.

Lost & Found Policy

In line with local regulations, all found items are kept in secure storage until claimed, or for a period of 3 months, whichever is longer. After the 3-month period, all unclaimed non-valuable items will be discarded. Valuable items will be handed over to the local authorities after 6 months.

For any inquiries, kindly contact our Guest Relations Team on +971 4 227 1111.



Queen Deluxe Rooms/King Deluxe Rooms/Executive Queen Deluxe Rooms/Twin Deluxe Rooms/Executive Twin Deluxe Rooms

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency UAE Dirham
Accepted Payment Options
  • American Express
  • China Union Pay
  • Diner's Club
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking AED 0.00
Valet parking AED 0.00
Secured Available
Covered Available
In/Out Privileges Available