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Hilton Kyiv

30 Tarasa Shevchenka Blvd, Kyiv, 01030, Ukraine TEL: +380-44-3935400 FAX: +380-44-3935401 Email us

Hotel Policies

It's important to us that Guests are given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.

Please note: Card used for pre-payment should be physically present at the time of check-in by the cardholder. Check-in is at 2:00 pm, but early check-in is available before 9:00 am for 1 night's cancellation fee or 9:00 am - 2:00 pm for 50% of the daily rate.

Charges & Fees

Payment should be made in UAH using the exchange rate of National Bank of Ukraine valid on the date of your stay. The Credit Card used for pre-payment should be physically present at the time of check-in by the cardholder.

Smoking

Available

Smoking Rooms are available; a fine of 150 Euro is applied for smoking in Non-Smoking Rooms.

Check-in / Check-out
Check-In Time	2:00 pm
Minimum Age to Register	18
Check-Out Time	12:00 pm
Late Check-Out Fee	0% 12pm-6pm, 50% from daily rate; after 6pm, 1 night cancellation fee

Cancellations
Cancellation Policy	Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.

Payment
Hotel Currency	Euro
Accepted Payment Options	American Express MasterCard Visa

Pets
Service animals allowed	Yes
Pets allowed	Yes
Deposit	35.00 € Non-Refundable
Maximum Weight	34 kg
Maximum Size	Medium
Other Pet Services	Refundable 120 Euro cleaning fee

Parking
Self parking	0.00 € Available
Valet parking	0.00 € Complimentary
Secured	Available
Covered	Available
In/Out Privileges	Available

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Hilton Kyiv

Hotel Policies

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