It's important to us that each guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment and much more. For additional details, please contact the hotel and speak to one of our helpful team members.
Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack and Disability Access and Service Provision Statement for further details.
Pool and Health Club Supervision
Hilton Pool Supervision Policy requires one adult per two children in the pool at any time. Children under age 16 must be supervised and accompanied in the water at all times by an adult over age 18. Guests of the fitness center must be over age 16.
To ensure every guest has the enjoyment of using the poolside during high occupancy we co-ordinate a time slot band system within the poolside, for more information please speak to a team member at the Health Club reception.
Children under 18 stay free in an adults room. The second room for children is half the first room's rate, THIS DOES NOT INCLUDE PROMOTIONAL OR ADVANCE PURCHASE ROOM RATES.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Late Check-Out Fee||50% of room rate until 4pm, 100% of room rate after 4pm|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||British Pound|
|Accepted Payment Options||
|Service animals allowed||Yes|