It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
If a cricket match at the Ageas Bowl is canceled, please note that our hotel will not be giving guests refunds for their stays.
Please note there is an additional fee to use the spa unless if you are booked on a spa overnight package. This is subject to availability and please check with the spa prior to arrival.
Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||11:00 am|
|Early Departure Fee||100% excluding VAT|
|Late Check-Out Fee||100% excluding VAT|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||British Pound|
|Accepted Payment Options||
|Service animals allowed||Yes|
320 spaces at hotel
|Other Parking Information||On key match days,guests directed to car parks|