It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack and Disability Access and Service Provision Statement for further details.
Family & Children
Children aged 5 years and under will eat for free from the kids menu when dining with paying adult residents. Kids aged between 6 and 12 can eat from the special children’s menu for £11.50.
All kids above 12 years can choose if they want the special children’s menu for £11.50 or the regular All Day Dining Menu at full adult price. Excludes room service.
Regretfully, the hotel prohibits the presence of pets in any of the hotel’s health club, pool areas, dining, and beverage or lounge venues. Naturally, this exclusion does not apply to assistance dogs.
Hotel can only allow guests to bring up to a maximum of 2 pets per room to the hotel. A pet refers to either a cat or dog that weighs no more than 75lbs or 34kg.
This property is 100% non-smoking
Children aged 0-5 years eat for free from kids menu with paying adult. Kids aged 6-12 pay £11.50 for children’s menu. Excludes room service.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||11:00 am|
|Early Departure Fee||£50.00 Subject to terms and conditions of booking|
|Late Check-Out Fee||£15.00 50% up to 6:00 pm, 100% after 6:00 pm|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||British Pound|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||34 kg|
|Other Pet Services||Not allowed in food and beverage areas.|
200 Free Spaces
|Other Parking Information||Parking Lot|