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Hilton Brighton Metropole

Kings Road, Brighton, BN1 2FU, United Kingdom TEL: +44-1273-775-432 FAX: +44-1273-207-764

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members


Accessibility

Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack and Disability Access and Service Provision Statement for further details.


Family & Children

Children aged 5 years and under will eat for free from the kids menu when dining with paying adult residents. Kids aged between 6 and 12 can eat from the special children’s menu for £10.00.

All kids above 12 years can choose if they want the special children’s menu for £10.00 or the regular All Day Dining Menu at full adult price. Excludes room service.


Pet Policy

There is a non-refundable charge of £30 per stay for pets. Please book your pet's stay with our reservation team at least 24 hours before arrival. We do welcome pets, however please be aware that they are not allowed in food service areas with the exception of The Metropole Bar terrace. If you require any further information, please contact the hotel directly.

Charges & Fees

This hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has a range of kids amenities available upon request.

Smoking

Available

Smoking rooms are located on the mezzanine floor.

Family Children

Kids up to 12 years will eat free from the “LITTLE EXPLORERS" menu when accompanied by an adult dining in the Metropole Bar. Adult must order a min of one main course. Max of two children per ordering

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 18
Check-Out Time 11:00 am
Early Departure Fee 0% Fees apply depending on booking conditions
Late Check-Out Fee 0% 50% room rate until 6 pm, 100% room rate after 6 pm.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency British Pound
Accepted Payment Options
  • American Express
  • Diner's Club
  • Eurocard
  • MasterCard
  • MasterCard (Canada)
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit £30.00
Non-Refundable
Maximum Weight 75 lbs
Maximum Size Large
Other Pet Services No pets in food area. More info at hotel
Parking
Self parking £25.00
daily; limited space
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Not Available
Other Parking Information Car park in St Margarets Place, BN1 2FD (Max 1.8m)