It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
Note our credit card policy:
(1) The card used for any prepaid booking will be required at check in for verification.
(2) Should the same card not be provided at the time of check-in for verification purposes then the accommodated Guest will be required to provide a third party form with full details of the card and a copy of the card used for pre-payment. Failure to do so will result for the accommodated Guest to provide a method of payment at the time of check-in in order to settle their invoice in full.
Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack and Disability Access and Service Provision Statement for further details.
The hotel welcomes children and guarantees interconnecting rooms at time of booking, please confirm by calling the hotel. Please visit our family page for the policy regarding our children menus.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||£0.00 No charge up to 24 hours, full overnight charge applied thereafter.|
|Late Check-Out Fee||£0.00 Subject to availability. £10 per hour after 12.00.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||British Pound|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||75 lbs|
|Other Pet Services||Dogs and cats are welcome.|
BDC Carpark (3rd par
|Other Parking Information||7am-7pm = £3.80 per hour, 7pm-7am = £2.00 per hour|