It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack (PDF) and Disability Access and Service Provision Statement (PDF) for further details.
If you use a debit/credit card for your booking, you must arrive at the hotel with the debit/credit card that guaranteed the booking or was used for prepayment. The card must be valid at the time of your stay.
Children under 18-year old can share parent’s room free of charge. Free buffet breakfast in Restaurant for children sharing parent’s room till 12-year old. 2nd room for children at 50% off Best Available Rate at the time of the booking (subject to hotel availability). Please ensure that the appropriate room type is selected at the time of booking and is able to accommodate the number of guests in your party. Rollaway bed is subject to availability (supplementary charge of £40.00 including VAT per night).
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||£0.00 50% off one night charge|
|Late Check-Out Fee||£20.00 per hour after 12.00 noon (full room rate charged after 6.00 pm).|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||British Pound|
|Accepted Payment Options||
|Service animals allowed||Yes|