It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
Please note we no longer accept third party authorization forms as a method of payment for non-advanced purchase bookings. Guests should settle the room charge via a credit or debit card at check in, and the card must be present in order for payment to be accepted.
Children under the age of 16 must be accompanied by a parent or guardian in the water when using wet leisure facilities. An adult guest (18 +) will be able to supervise a maximum of 2 children under the age of 16 at any one time.
The maximum bathing load is 25 people at any one time. If the hotel occupancy is high, the maximum period allowed on poolside at one time is one hour; they will be notified on entry to pool.
Hilton Nottingham is 100% non-smoking with a £50.00 penalty for abuse. There is designated smoking areas directly outside the reception area of the hotel.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Late Check-Out Fee||£40.00 40.00 GBP up until 6pm|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||British Pound|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Other Pet Services||Pets allowed in bedrooms only.|
1st come, 1st served
|Other Parking Information||Other parking available - Trinity Square (charged)|