Hilton Richmond Hotel & Spa/Short Pump
12042 West Broad Street, Richmond, Virginia, 23233, USA TEL: +1-804-364-3600 FAX: +1-804-364-2002Hotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Face Coverings Are Now Required
In accordance with CDC guidelines, we require face coverings in all indoor public areas of our hotel for guests and Team Members. We appreciate your understanding and look forward to serving you.
Smoking
Non-SmokingHotel is 100% Non-Smoking
| Check-in / Check-out | |
|---|---|
| Check-In Time | 3:00 pm |
| Minimum Age to Register | 21 |
| Check-Out Time | 12:00 pm |
| Early Departure Fee | $50.00 A change in departure will result in a $50.00 fee. |
| Late Check-Out Fee | $0.00 For any departures after 12:00, a half day's rate will be charged. |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | US Dollar |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | Yes |
| Pets allowed | Yes |
| Deposit |
$50.00
Non-Refundable |
| Maximum Weight | 75 lbs |
| Maximum Size | Medium |
| Parking | |
|---|---|
| Self parking |
$0.00
Garage Parking |
| Valet parking |
$9.00
Valet Parking |
| Secured | Available |
| Covered | Available |
| In/Out Privileges |
Available
|
