html_block_appletesten_US <img src="/resources/media/hi/en_US/img/marketing_messages/information/n/100009145/a_hi-amex-jan18_380x390_FitToBox_Center.jpg" alt="" style="width: 300px;height: 600px;float: right;padding: 10px;"> <h1 style="text-align:center; margin: -25px auto 25px;">A New Way to Connect with Guests</h1> <br/><br/> <p style="line-height: 21px; font-size: 13px;">At Hilton, we are continuously looking to enhance the customer experience, and we understand it’s critical that we make it easy for them to connect with us – when, where and how they want to. That is why we’re thrilled to announce our support of Apple Business Chat, which offers a powerful new way for Hilton to connect with our customers through the Messages app on iPhones and iPads. Customers may use Business Chat to book or edit a reservation, inquire about property amenities, ask about a group or event, inquire about Hilton Honors points, and many other services. By harnessing innovative new ways to engage our customers we are focused on driving even greater customer satisfaction among our current and future guests. </p> <br/> <p style="line-height: 21px; font-size: 13px;">Explain how to initiate a BC message conversation from Apple and your entry points, as applicable with an example. We are working to get the snippet of code from Apple ASAP so guests can easily launch a message from an Apple device. Stay tuned. </p> <br/> <p style="line-height: 21px; font-size: 13px;">Your BC help support contact info I guess this is the phone # 1-800-774-1500; they’ll be available Mon-Fri 8am-5pm CST. </p> en_US/promotions/appletest